Terms of Service

Please read these Terms of Service (“**Terms**”) carefully before using the Mailr LLC product (“**we**,” “**us**,” “**mailr.io**,” or “**our**”). By signing up or using our services, you (“**you**,” “**user**”) agree to be bound by these Terms and our Privacy Policy.

1. Eligibility

You must be at least 18 years old and able to enter into legally binding agreements to use mailr.io. By signing up, you confirm that:

- All registration information is truthful and accurate

- You are not barred from using our services under any applicable law

2. Account Responsibility

- You are responsible for maintaining the confidentiality of your login credentials

- You are liable for all activity that occurs under your account

- You agree to notify us immediately of any unauthorized use or breach

3. Permitted Use

mailr.io is built for legal, compliant cold email campaigns only. You agree not to use mailr.io for:

- Sending spam, phishing, or malicious content

- Violating any anti-spam laws or regulations (e.g., CAN-SPAM, GDPR, CASL)

- Transmitting threatening, harassing, defamatory, obscene, or unlawful material

- Abusing the service to harm domain reputation or third parties

- Attempting to reverse-engineer, duplicate, resell, or exploit the platform

4. Compliance

You are solely responsible for:

- Ensuring your cold email campaigns comply with all applicable laws, including:

  - CAN-SPAM Act (U.S.)

  - GDPR (EU)

  - CASL (Canada)

  - CCPA (California)

- Maintaining proper unsubscribe mechanisms

- Managing data privacy, consent, and usage of recipient information

We are not liable for legal or regulatory issues arising from your campaigns.

5. Payments, Billing & Refunds

- By subscribing, you agree to pay all applicable fees based on your selected plan

- Payments are charged automatically on a recurring basis unless canceled

- No refunds will be issued for partially used billing periods unless explicitly stated

- You are responsible for ensuring a valid payment method is on file

- Chargebacks may result in account suspension or additional fees

6. Termination & Suspension

We reserve the right to suspend or terminate your account at our sole discretion, including but not limited to:

- Violation of these Terms

- Abusive or high-risk sending behavior (e.g., excessive bounce or spam rates)

- Failure to pay

We may also remove access without notice if your usage threatens platform integrity.

7. Service Availability

- We strive to maintain uptime but do not guarantee uninterrupted service

- mailr.io is provided on an “as-is” and “as-available” basis

- We are not responsible for data loss, downtime, or delivery failures

8. Limitation of Liability

To the fullest extent allowed by law:

- mailr.io and its owners will not be liable for any indirect, incidental, or consequential damages

- Our total liability is limited to the amount paid by you in the last 30 days

9. Intellectual Property

- All content, code, and systems provided by mailr.io are our exclusive property

- You may not copy, distribute, modify, reverse-engineer, or replicate any part of our platform

10. Modifications to Terms

We may update these Terms at any time. We’ll notify you by email or via the platform. Continued use of mailr.io after updates means you accept the revised Terms.

11. Governing Law

These Terms are governed by the laws of the State of Delaware, USA, without regard to its conflict of law principles. Any disputes must be resolved via binding arbitration in Newark, DE, unless otherwise agreed.

12. User Agreement Checkbox

By checking the box at sign-up and using our services, you confirm:

“I have read and agree to mailr.io’s Terms of Service and Privacy Policy.”

13. Contact

For questions or concerns, please contact us at: support@mailr.io